Isemeria — Support

For help with Isemeria, pronunciation or content corrections, privacy enquiries, or to report an inappropriate username, email deanemcrobie@gmail.com.

Please include your iPhone model, iOS version, what happened and, where useful, a screenshot. Do not send account credentials or other private account files.

Points and friends

Practice works offline. Shared scores and friends need an internet connection. Return to the home screen while online to let pending scores sync.

Deleting an account

Open Settings and choose Delete account while online. This removes your online username, points and friend links, while keeping local practice on your device.

Changing phones or reinstalling

In updated builds, open Settings and set a password under Keep access to your account before reinstalling. After reinstalling, use Already have an account? to sign in with your username and password. This restores shared points and friends and synced per-card mastery; review scheduling and unfinished cards remain device-local. If these controls are missing, update through your original installation source.

If you never set a password or cannot remember it, contact support for ownership verification. Do not send passwords or private account files.